This paper presents the FLUENT model, Flexible Universal Education Model for a New Hybrid Teaching, a framework for university course planning developed within the Erasmus+ project through a design-based research approach. Rooted in empirical evidence from systematic literature reviews (PRISMA), stakeholder interviews, and cross-national surveys, the model addresses the growing complexity of hybrid education by promoting flexibility, personalization, interaction, collaboration, and adaptability across both face-to-face and online contexts. Underpinned by constructivist and cognitive psychology theories, FLUENT views learning as an active process of knowledge construction, emphasizing competency-based learning and structured learning paths. Its key structural elements - time, space, technology, student agency, and teacher reflectivity - guide the design of reversible, inclusive, and context-sensitive learning environments. A core innovation is the model’s online-first perspective, which ensures readiness for shifting teaching modalities and diverse learner needs. Accompanying the model is the FLUENT curriculum and a modular online course (launching Winter 2024/25), offering practical implementation tools for educators. Developed collaboratively by institutions across four European countries, FLUENT offers a scalable, research-informed approach to hybrid pedagogy - equipping faculty to design engaging, student-centred courses and respond effectively to contemporary challenges in higher education.
Keywords: Hybrid Teaching; Design-Based Research; Course Planning; Flexible Learning; Student Agency; Competency-Based Education