Editorial
Volume 4 Issue 1
Sofica Bistriceanu*
December 26, 2023
DOI : 10.56831/PSMPH-04-107
Abstract
People continuously sell and buy products or services as necessary since no one can produce and own everything. To do that, they must interact with each other. Their ability to communicate virtually or in-person can consolidate or deteriorate future relationships. Virtual interaction is preferred because it is low-cost and time-saving, without travel expenses. However, in-person collaboration provides more comprehensive data about an individual, which is necessary for building and extending further connections.
In the healthcare industry, professionals work tirelessly to alleviate suffering and save lives. They must have expertise in a specific area, handle data quickly and efficiently in practice, have excellent interpersonal skills, offer compassionate care, and commit to ethical behaviour. These elements come together to define professionalism in healthcare.
Communication skills with the people in need, as required, make their work different from that in other industries. The evidence in clinical practice shows the benefit of kind-hearted work for all parties: patients, their families, and the medical team. Medical professionals who resonate with people’s suffering are preferred to those who bring down the emotional involvement in care. Kind words, friendly attitudes, respect, generosity, encouragement, and consideration for helpless seniors aid in restoring and improving health, offering a warm, calming, and peaceful light that alleviates distress.
By contrast, disheartened doings disappoint the patient and decrease their loyalty towards their healthcare provider and adherence to the therapy plan. The negative experience during an episode of care may cause the patient and their loved ones to look for another provider from the offerings for future episodes of care. As a result, the provider may experience a decrease in their investment return, affecting their business continuity and growth, professional name, and advancement.
Therefore, how an individual applies the knowledge in practice, interacts with customers, collaborators, and other community members, and shares their presence impacts their reputation and quality of life.
The patient experience reflects the medical professional’s skills in handling their data and communicating with them in various contexts. A provider who carefully examines the medical and social history of the patient and makes alliances with them and their loved ones in managing disorders is likely to have better results in practice. By considering an individual's medical and social history, the provider can correlate past and existing data and make accurate decisions.
Respecting patient preferences in therapy plans is essential; reflecting on their financial situation and time availability, the most beneficial therapy options for them will be selected.
Patient involvement in the therapy plan supposes the art of communication with them, understanding their feelings determined by affected human body functioning, and reducing fears of possible remaining work impairment. Encouragement, lowering pain, and emotional support for them and their dear ones create a model of care for sustaining and advancing life quality, which benefits providers and end-users. As a result, their positive comments can increase the number of new customers, ensuring the healthcare business’ prosperity and continuity.
That’s why kind-hearted work ensures a better life; it should be acknowledged as essential in business development and advancing one's career.
Contrarily, deceptive people’s interactions affect their health and wealth.
The impact of different communication styles on patient’s experience, business continuity, and personal life should be comprehended.
How individuals interact with different parts of society defines their professional and social lives.